Shipping policy
Shipping Policy — Melloa
Questions? Email Support@melloastore.com
Summary (TL;DR)
- Processing time: 1–2 business days.
- Delivery time: usually 7–14 business days depending on your location.
- All orders include tracking — details are sent by email once shipped.
- We ship to the UK, EU and selected international destinations.
Order processing
Orders are prepared and dispatched within 1–2 business days after confirmation. You will receive a confirmation email as soon as your order is shipped.
Delivery times
Standard delivery usually takes between 7 and 14 business days depending on the destination. Please note that delays may occur due to customs or courier services, which are outside our control.
Tracking your order
Every order includes a tracking number. As soon as your package ships, you’ll receive an email with the tracking link so you can follow your order’s progress.
Shipping costs
Shipping fees are calculated at checkout based on your delivery address. From time to time, we offer free shipping promotions — keep an eye out!
Shipping destinations
We currently ship to the United Kingdom, the European Union, and selected international destinations. If your country is not available at checkout, please contact us at Support@melloastore.com.
Delivery issues
If your order is delayed, missing, or arrives damaged, please contact us within 48 hours of delivery at Support@melloastore.com. We’ll investigate promptly and resolve the issue.
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